Shipping & Returns
Shipping Policy
We ship our premium coffee beans using the best packaging materials to ensure they arrive to you fresh and delicious. We offer free shipping on orders. We ship all orders within two business days and you can expect to receive them within 3-5 business days in India and 5-10 days globally. If you want expedited shipping, please contact us for a quote.
Return & Exchange Policy
At Shankar Impex, we take pride in our coffee beans and their quality. Unfortunately, we cannot accept returns or exchanges on food items, including our coffee beans. However, we are committed to ensuring that you are satisfied with your purchase. If you have any concerns about your order, please contact us and we will do everything we can to address them.
Cancellation & Refund
We want all our customers to be satisfied with their purchases. If for any reason, you wish to cancel your order, we provide a 3-hour cancellation window after the order is placed. If you cancel within this time frame, the refund will be processed in T+2 working days. We take care of all aspects of the cancellation and refund process to ensure a smooth and hassle-free experience. If you have any questions regarding cancellations, refunds or any other issues, please do not hesitate to contact us.